Contact Us

General and support

Account access, technical problems, playback and download issues, and questions about how the site works. Include your username and, where relevant, the page URL and the device and browser you were using. Response target: 2 business days.

DMCA and copyright

Claims that content on the site infringes your copyright, and counter-notices. Your notice must contain every element required by 17 U.S.C. §512(c)(3); see our DMCA policy for the full list and the designated agent details. Incomplete notices cannot be acted on. Response target: 2 business days.

Abuse and content removal

Non-consensual content, content depicting someone who has withdrawn consent, suspected minors, suspected trafficking or coercion, doxxing, and impersonation. Use Report Abuse where possible, since it captures what we need. Reports are acknowledged within 24 hours, and content credibly reported in a zero-tolerance category is provisionally removed immediately, before investigation concludes. If you are the person depicted, say so; we will prioritize the report and you do not need to prove ownership of the content first.

Creator support and verification

Verification submissions and rejections, payout setup, tax forms, pricing tools, and questions about the Content Creator Agreement. Do not attach identity documents to email; upload them through the secure form described on Get Verified. Response target: 3 business days.

18 U.S.C. §2257 records requests and Custodian of Records

Inspection requests and correspondence relating to federal record-keeping obligations. The designated Custodian of Records is [CUSTODIAN OF RECORDS — CONFIRM], and records are maintained at the mailing address below. Requests are handled in the manner and within the timeframes set out in our 18 U.S.C. §2257 Compliance Statement, which governs over the general targets on this page.

Law enforcement and legal process

Subpoenas, court orders, preservation requests, emergency disclosure requests, and other legal process. Identify the requesting agency, the legal authority relied on, and the specific account, URL, or transaction at issue, and provide a return contact at an official agency domain. Emergency requests involving a risk to life or the safety of a child are escalated on receipt. Formal service of process should be directed to the mailing address below.

Billing and credits

Questions about credit purchases, unconfirmed or underpaid cryptocurrency payments, and unlock history. Credits are purchased with cryptocurrency processed by NOWPayments; one hundred credits equal USD 1.00. All sales are final and credits are non-refundable and non-transferable except where required by law, as set out in the Terms of Use. Include the transaction reference or on-chain hash so we can trace the payment. Response target: 2 business days.

Exipher Ventures LLC

This address is for formal legal notices, service of process, and §2257 records correspondence only. It is not a walk-in support location, no personnel are available to receive visitors, and mailed items are handled on a slower cycle than email. If your matter is time sensitive, email first and mail afterward.